Frequently Asked Questions

Most schools complete the full process within 4–6 weeks, from design approval to delivery. Timings can be adjusted to suit your school’s calendar.

Yes. We create a simple online order page for parents to place and pay for orders directly, removing the need for cash handling or spreadsheets.

Yes. Individual pupil names can be included as part of the design, subject to school approval.

All orders are delivered in one bulk delivery directly to the school, clearly labelled and ready to hand out.

If an item is faulty or incorrect, we’ll put it right. Please contact us within 14 days of delivery and we’ll resolve the issue promptly.